Terms & Conditions

Company Information

Legal Name: Sundarban Chemicals Private Limited

CIN: U24299WB2022PTC251855

Registered Address: 34F, Maharshi Debendra Road, Kolkata, West Bengal 700006, India

Corporate Office: MERLIN MATRIX, Suite 604, 6th Floor, Street No. 10, DN Block, Sector V, Bidhannagar, Kolkata 700091

1. Acceptance of Terms

By accessing and using the SBPL website (www.sbplindia.com), you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Products & Services

SBPL provides electrochemical water and wastewater treatment solutions including HERFOM STP/ETP systems, AGEIO retrofit electrodes, and water treatment chemicals. All product specifications, pricing, and delivery timelines are subject to confirmation via formal quotation. Information on this website is for general reference only.

3. Intellectual Property

All content, materials, and information on this website — including but not limited to text, graphics, software, photographs, and designs — are the exclusive intellectual property of Sundarban Chemicals Private Limited and are protected under the Indian Copyright Act, 1957, the Trade Marks Act, 1999, and other applicable intellectual property laws of India and international jurisdictions.

The names, logos, and trademarks “SBPL”, “HERFOM”, and “AGEIO” are proprietary trademarks owned by Sundarban Chemicals Private Limited. Any unauthorized use, reproduction, modification, distribution, or display of these marks without the express written consent of Sundarban Chemicals Pvt. Ltd. is strictly prohibited and may constitute an infringement of trademark rights.

4. Warranty & Liability

Product warranties are specified in individual purchase agreements. Performance guarantees for STP/ETP systems are subject to proper installation, operation, and maintenance as per SBPL guidelines. SBPL shall not be liable for damages arising from misuse or unauthorized modifications.

5. Privacy & Data Protection

Your use of this website and our services is also governed by our Privacy Policy, which describes how Sundarban Chemicals Private Limited collects, processes, stores, and protects your personal data in accordance with the Digital Personal Data Protection Act, 2023 and applicable Indian law. Please review our Privacy Policy for full details of your rights and our obligations.

6. Governing Law

These terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

7. Grievance Redressal

In accordance with applicable Indian law, any grievances or complaints regarding products, services, or content on this website may be addressed to our designated Grievance Officer. We aim to acknowledge grievances within 48 hours and resolve them within 30 days of receipt.

Grievance Officer: Suvadeep Panty, Email: grievance@sbplindia.com, Phone: +91 9836707599

8. Contact

For queries regarding these terms, contact us at contact@sbplindia.com or call +91 9564876600.